Privacy Policy
At QLD Golf Carts, we value your privacy and are committed to protecting your personal information.
This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or engage with our services.
1. Information We Collect
We may collect the following types of personal information:
– Name
– Contact information (email address, phone number)
– Shipping and billing address
– Payment information (credit card details)
– Purchase history
– Preferences and feedback
2. How We Use Your Information We use your information for various purposes, including:
– Processing and fulfilling your orders
– Communicating with you regarding your purchases
– Providing customer support
– Improving our products and services
– Sending promotional offers and newsletters (with your consent)
3. Disclosure of Information
We do not sell or rent your personal information to third parties. We may share your information with:
– Service providers who assist us in operating our business (e.g., payment processors, shipping companies)
– Legal authorities if required by law
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights
You have the right to:
– Access your personal information
– Request corrections to your information
– Opt-out of marketing communications
6. Changes to this Privacy Policy We may update this privacy policy from time to time. We will notify you of any significant changes through our website.
Contact Us
If you have any questions or concerns about our privacy policy, please contact us at sales@nswgolfcarts.com
Shipping Policy
At QLD Golf Carts, we strive to provide you with a seamless shopping experience, including fast and reliable shipping of our golf carts. Please review our shipping policy below.
1. Processing Time
Orders are typically processed within
1-3 business days. You will receive a confirmation email once your order has shipped.
2. Shipping Methods
We offer various shipping methods to ensure timely delivery:
– Standard Shipping
– Express Shipping (additional fees may apply)
3. Shipping Costs
Shipping costs vary based on your location and the selected shipping method. You can view the shipping fees at checkout before completing your order.
4. Delivery Time
Delivery times may vary based on your location. Standard shipping generally takes 5-10 business days, while express shipping typically takes 2-5 business days.
5. International Shipping
Currently, we only ship within Australia. For international orders, please contact us for assistance.
6. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email to monitor your shipment’s progress.
Contact Us
If you have any questions about our shipping policy, please reach out to us at sales@nswgolfcarts.com.
Return Policy
At QLD Golf Carts, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please review our return policy below.
1. Return Period
You have 30 days from the date of delivery to initiate a return for a refund or exchange.
2. Eligibility for Returns To be eligible for a return, the following conditions must be met:
– The golf cart must be unused and in its original condition.
– All accessories and packaging must be included.
3. How to Initiate a Return To initiate a return, please contact our customer service team at insert contact information]. Include your order number and reason for the return.
4. Return Shipping Fees
Customers are responsible for return shipping fees unless the return is a result of an error on our part.
5. Refund Process
Once we receive your returned item, it will be inspected. If approved, your refund will be processed to your original payment method within 7-10 business days.
6. Exchanges
If you wish to exchange your golf cart for a different model, please contact us to initiate the process.
Contact Us
For any questions regarding our return policy, please contact us at linsert contact information.